Champagne Smile | Terms and Conditions

In accordance with Australian Consumer Law, we do not refund for change of mind, if you have found it cheaper else where or had no use for it.

There is a $50 non-refundable and non-transferable deposit payable (per person) when securing your appointment.
All deposits or pre-paid treatments are non-refundable and non-transferable between clients.
We require at least 48 hours’ notice to be given if you wish to reschedule/cancel your appointment. Any rescheduled/ cancelled appointment made prior to 48 hours – your $50 deposit (per person) or pre-paid treatment will be credited towards your next appointment.
In the event of any reschedule/ cancellation within 48 hours – your $50 deposit or $50 deduction from previous monies paid (per person) will be forfeited.
Any reschedule/ cancellation within 12 hours of your appointment will unfortunately result in a cancellation fee of 100% of the treatment cost.
All deposits and pre-paid treatments have a 12 month expiry.

In order for us to deliver an effective service it is crucial that you provide all information requested when completing your questionnaire form or advising your technician of any factors that may affect your treatment.
We encourage you to have a realistic expectation of the results of your treatment, and recommend you follow all guidelines provided to you by your technician to achieve your desired results.

By paying a deposit for a treatment, you agree to the Terms and Conditions. Clients acknowledge that the price quoted by Champagne Smile is dependent on the location and service requested. If a location or service changes from the time that the price of the treatment is quoted, additional charges may apply. An additional travel fee may be payable by the client if the service is outside of our travel radius.
All apartment locations must provide onsite visitor parking for the technician for the duration of the appointment. If this is not available, any paid parking is made at the clients expense and will be added to the final bill.
Unfortunately we cannot always accommodate late arrivals. If you are running late to your appointment please notify your technician or our head office immediately. If you are more than 15 minutes late, this may be deducted from your appointment or we may have to reschedule to accommodate existing appointments.
Due to the nature of our Mobile Service and whilst our technicians allow ample travel time between appointments, unforeseen circumstances such as traffic delays may affect your appointment. Our technicians will make every effort to contact the client of any delay where it is safe to do so.